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Connect your resources to TicBox and Converge towards your company’s goals
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Fast, Efficient, Winning
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Converging your communication system is crucial to your business; it allows you to have more reactivity, traceability, efficiency and satisfaction from your clients. The IP integration of your communication Channels in to one single system that enables your company to spend less money on wireless and fax Communication with fewer defects.
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Integrated telephone switch IPBX (Call dispatch, call transfers, Teleconference)
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Agenda, planning and contacts
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Management Enterprise phone directory
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Personalized inbound calls (CTI) and customer contact history Integrated fax server, centralization, History and automatic filing of emails and Fax.
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Digitalization of customer postal
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Mail
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Integration of Open Office
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* Based on average communication observed within Adaptime’s clients when available
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How to increase your productivity through Communication Convergence?
When all your means of communication are interconnected, your company gain time and Efficiency. By integrating the telephone, fax and e-mail in the application server, you avoid unnecessary manual treatments and cut-down operational costs. As an example, when a customer sends an e-mail or fax, it is automatically filed into his customer contact history. So, next time you consult the customer’s records, you have access to the full contact history including telephone calls, faxes, and e-mails received or sent. All customer data is recorded in the system, no information is lost. Using TicBox Contact, you will simplify the exchange with clients and get closer to your potential customers.
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You can use either the Soft phone provided or the VOIP fixed telephone GCE4019N:
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LCD display
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Caller ID display
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Call on hold, call Transfer, music on hold, Call parking
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Conference multi-party
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2 Ethernet ports
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TicBox Contact include :
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Telephone Switch IPBX
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Fax Server
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E-mail centralization and classification
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Document Management tools
(Scanned postal mails)
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As an IT manager, you want to optimize your Communication equipments investments, choose the convergence solution TicBox Contact and secure your data through a unique server for all the channels. The benefits are tangible as you will save up to 60% of communication expenses. Moreover, the integration of Open Office (free comprehensive office tool) is a tremendous asset in your daily administrative and operational tasks such as :
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Sending and receiving fax
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Editing and sending letters of responses to clients or suppliers
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PABX TicBox is based on Asterisk technology :
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Caller ID
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SDA numbers
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Welcome message recording
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Queuing
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Active calls list
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Active listening
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Passive listening
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Intelligent call handling
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